AGTP Group L.L.C-FZ (“AGTP Group”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, or communication channels.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of information:

• Personal information such as name, email address, phone/WhatsApp number, and country

• Business and transaction details related to inquiries, quotations, and orders

• Vehicle and automotive spare-parts requirements

• Payment and transaction information processed through secure payment providers

• Communication data from email, WhatsApp, contact forms, or other channels

• Technical data such as IP address, browser type, device information, and website usage analytics

AGTP Group does not intentionally collect sensitive personal information unless reasonably required for a legitimate business or legal purpose.

2. How We Use Your Information

Your information may be used for the following purposes:

• Responding to inquiries and providing quotations

• Processing international vehicle and spare-parts orders

• Arranging export documentation and shipping

• Communicating order, shipment, and delivery updates

• Providing customer and after-sales support

• Improving our website, services, and customer experience

• Meeting legal, regulatory, accounting, and compliance requirements

We use your information only for legitimate business purposes and as reasonably necessary to provide our services.

3. Payment Security

Payments made through AGTP Group may be processed through secure third-party payment providers. We do not intentionally store full payment card details or security codes on our servers.

Payment providers may collect and process payment information according to their own privacy policies, security standards, and applicable requirements.

4. Information Sharing & Disclosure

AGTP Group does not sell, rent, or trade your personal information. We may share relevant information only where necessary with:

• Payment processors and financial service providers

• Shipping, freight, courier, and logistics partners

• Customs, export, and documentation service providers

• Inspection or verification providers, where applicable

• Technology, hosting, and analytics providers

• Government or legal authorities when required by law

Third parties are expected to handle information appropriately and maintain reasonable confidentiality and data-protection standards.

5. Data Retention

We retain personal and business information only for as long as reasonably necessary to:

• Fulfill our business and service obligations

• Process and maintain transaction records

• Provide customer support

• Meet legal, accounting, and regulatory requirements

• Resolve disputes or enforce agreements

When information is no longer required, it may be securely deleted, anonymized, or otherwise disposed of, subject to applicable requirements.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information against unauthorized access, misuse, loss, alteration, or disclosure.

While we take appropriate steps to safeguard your information, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

7. Your Rights

Depending on applicable laws, you may have the right to request access to your personal information, correction of inaccurate information, or deletion of your data where legally permitted.

You may also have additional rights regarding how your information is processed. Requests can be submitted through our official contact channels.

8. Cookies & Website Analytics

Our website may use cookies or similar technologies to improve website functionality, user experience, performance, security, and traffic analysis.

You may adjust your browser settings to refuse or restrict cookies. However, disabling certain cookies may affect some website functionality.

9. Third-Party Links

Our website may contain links to third-party websites, payment services, social-media platforms, or other external services.

AGTP Group does not control the privacy practices, security, or content of external websites and is not responsible for their privacy policies.

10. Policy Updates

AGTP Group may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or legal requirements.

Any updated version will be published on this page, and the latest published version shall apply from its effective date.

11. Contact Information

For questions regarding this Privacy Policy, your personal information, or how AGTP Group handles your data, please contact us through the official contact details listed on our website.

⚠️ Disclaimer

AGTP Group does not provide legal or data-protection advice. Clients are responsible for understanding and complying with applicable privacy and data-protection laws in their respective jurisdictions.