AGTP Group L.L.C-FZ (“AGTP Group”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, services, or communication channels.
By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of information:
⦁ Personal identification information (name, email address, phone number, company name)
⦁ Business and transaction details related to inquiries, quotations, and orders
⦁ Payment-related information processed through secure third-party payment providers
⦁ Communication data from emails, WhatsApp, contact forms, or other channels
⦁ Technical data such as IP address, browser type, and website usage analytics
AGTP Group does not intentionally collect sensitive personal data unless required for service delivery.

2. How We Use Your Information

Your information may be used for the following purposes:
⦁ Responding to inquiries and providing quotations
⦁ Processing orders, payments, and export-related services
⦁ Communicating updates related to shipments, documentation, or services
⦁ Improving our website, services, and customer experience
⦁ Complying with legal, regulatory, and compliance obligations
We use your information strictly for legitimate business purposes.

3. Payment Security

Payments made through AGTP Group are processed via secure online payment links using trusted third-party payment service providers. We do not store or process full card details on our servers. Accepted payment methods include Visa, Mastercard, and US-issued cards, subject to payment processor policies.

4. Information Sharing & Disclosure

AGTP Group does not sell, rent, or trade your personal information. We may share information only with:
⦁ Trusted service providers (logistics partners, payment processors, inspection agencies)
⦁ Regulatory or legal authorities when required by law
⦁ Business partners involved in fulfilling agreed services
All third parties are expected to maintain confidentiality and data protection standards.

5. Data Retention

We retain personal and business information only for as long as necessary to:
⦁ Fulfill service obligations
⦁ Maintain business records
⦁ Comply with legal and regulatory requirements
Once data is no longer required, it is securely deleted or anonymized.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information against unauthorized access, misuse, loss, or disclosure. While no system is completely secure, we take appropriate steps to safeguard your data.

7. Your Rights

Depending on applicable laws, you may have the right to:
⦁ Request access to your personal data
⦁ Request correction or updates to inaccurate information
⦁ Request deletion of your data, subject to legal obligations
Requests can be submitted through our official contact channels.

8. Cookies & Website Analytics

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You may adjust your browser settings to refuse cookies, though this may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. AGTP Group is not responsible for the privacy practices or content of external sites.

10. Policy Updates

AGTP Group reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the updated policy.

11. Contact Information

For questions regarding this Privacy Policy or how we handle your data, please contact AGTP Group through the official contact details listed on our website.

⚠️ Disclaimer

AGTP Group does not provide legal advice. Clients are responsible for understanding and complying with applicable data protection laws in their respective jurisdictions.